We’ve gotten a lot of requests for this one.
They often sound something like: “I’m a good communicator, but it’s just that my coworker/ roommate/ mom/ boyfriend’s second cousin is awful at communication.”
But no matter how horrible of a communicator they are, you can use this trick to work within their limited communication skills and get your point across.
“Tuesday at 3 pm is great. Thanks for your flexibility. Looking forward to chatting then.”
Imagine that the above e-mail pops into your inbox. Do you get the impression that the message’s author is actually looking forward to talking to you? It probably depends on context, of course, but stock language like, “Looking forward to chatting,” or, “Thanks for your patience,” or even, “Sincerely,” are so overused that they’ve mostly lost their meaning. Those phrases and others like them are the “small talk” equivalent of e-mail; they’re polite, they usually don’t offer meaningful content, they don’t require a great deal of thought for either person in the interaction, and they are often the easiest mode of communication for people who don’t know each other well. (We’ll focus on work e-mails in this blogpost, but everything here applies just as much to other types of e-mails or online messages.)
What do the following have in common?
- A “define the relationship” conversation with a crush
- Mentioning to your roommate that you never check your Facebook messages
- Telling your friend that the way he acts when he’s angry is scary to you
I recently found myself in two almost identical social situations with one small difference that changed everything about the way the interaction went down.
A few months ago, I had some new friends over my house when one of my friends took advantage of a brief silence:
“Can I ask you all a weird question?”
We all nodded and leaned forward a tiny bit in our chairs.
“Is a hamburger a sandwich?”
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